Facilities database › 🇪🇸 Spain

🇪🇸 Spain · Pozuelo de Alarcón

CREADE Pozuelo de Alarcón

Reception centre Former government property 📍 Paseo de la Casa de Campo 1, 28223 Pozuelo de Alarcón, Madrid Capacity: 564 Converted: 2022

Was: Former Social Security Training Center (Centro de Formación de la Seguridad Social).

CREADE Pozuelo de Alarcón (Centro de Recepción, Atención y Derivación) is a primary reception and referral centre situated in Pozuelo de Alarcón, Madrid.

Context & Operations: The facility was established by the Spanish Ministry of Inclusion, Social Security and Migration in 2022 within a former Social Security training complex. It was initially set up to provide an immediate, centralized response for people displaced by the war in Ukraine, offering temporary protection processing, legal assistance, and psychological support.

Controversies & Capacity: Although the centre was initially understood to have a baseline capacity closer to 400 places (based on an original structural licensing footprint for 270 beds), the central government subsequently expanded its operational capacity to 564 places. This expansion led to significant political and legal friction in early 2026, with the Pozuelo City Council pursuing court action against the central government over operating without an updated municipal license, citing overcrowding risks and a lack of prior local community consultation regarding the housing of diverse demographic profiles.

Location

Official contacts & outreach

Requests we have sent to councils, mayors and local authorities about this facility, with the status of their response.

Ministerio de Inclusión, Seguridad Social y Migraciones Other Awaiting response

What we asked: 1. Please provide a detailed demographic and statistical breakdown (including country of origin, age demographics, and religious affiliation, if recorded) of the individuals assisted and housed at the CREADE Pozuelo de Alarcón facility since its opening in 2022.
2. What is the total financial expenditure for the operation, maintenance, and structural modifications made to the facility on Paseo de la Casa de Campo over the last two financial years to accommodate the capacity increase?
3. Please provide copies of any formal community consultation documents, structural impact assessments, or correspondence with the Pozuelo de Alarcón City Council regarding the local community's consent and whether the municipality was asked to approve the operational expansion to 564 places.